Resume / Professional profile
Technical precision.
Creative perspective. Human connection.
Brunswick, Georgia
Explore the experienceA multidisciplinary builder with experience in software and web development, small-business ownership, customer service, sales, and live performance.
I bring a practical approach to unfamiliar systems: understand the need, isolate the problem, explain the options, and follow through. My work connects technical troubleshooting with client communication and creative production.
Whatcha Need, Lea? LLC
Managed day-to-day business operations, customer communication, scheduling, and service follow-through. Supported local clients with digital marketing and online-presence needs while balancing sales, service delivery, and administrative responsibilities.
Whatcha Need?
Advised local businesses on digital outreach, customer acquisition, and online visibility. Translated business goals into practical recommendations and explained marketing options clearly.
CFR Marketing
Handled prospecting, client outreach, service explanation, objection handling, and follow-up. Adapted communication to individual customer needs.
RaceTrac Petroleum
Supported customers and managed overnight operations. Verified inventory deliveries, closed daily transactions, and investigated cash overage and shortage discrepancies.
Built and used Stream Suite V4 for multiple live broadcasts, combining show control, reactive visuals, music and microphone handling, remote operation, and broadcast workflow in a single desktop application.
Electron · React · TypeScript · Three.js/WebGL · Web Audio · Native C++ Audio
Stream Suite V4 is already in active live use and has supported multiple real broadcasts. Final packaging and additional output-path refinement are still in progress.
Built a community website with authentication, database-backed membership, payments, transactional email, protected member areas, and administrative tools.
Next.js · Supabase / PostgreSQL · Stripe · Resend · Vercel
A responsive, story-driven web experience shaped around client voice, visual pacing, motion, and booking pathways.
Designed host, singer-request, queue, QR-display, and catalog workflows, with staged reconciliation and validation of large media catalogs.
Next.js · Electron · SQLite
HTML / CSS · JavaScript / ES6+ · TypeScript · React / Next.js · Node.js · REST APIs · SQL / PostgreSQL · Git / GitHub · Electron
Windows and software workflows · Bug reproduction · Failure isolation · Acceptance criteria · Runtime verification · AI-assisted implementation with human validation
Needs discovery · Customer issue resolution · De-escalation · Sales outreach · Objection handling · Digital marketing · Scheduling and follow-through
Microsoft 365 · Google Sheets · Live presentation · Audience engagement · Microphone technique · Songwriting · Reaper / basic vocal editing
Associate of Applied Science
Legal Support and Services
Course completions, learning paths, and continuing-education records. Certificates are issued to Justin Cox, professionally known as Michael J. Cox.
Vocalist. Musical-theatre performer. Live host. Songwriter.
Classically trained tenor with countertenor-range extension. Independent live vocal and karaoke-hosting experience includes audience engagement, song flow, microphone technique, and live-audio setups.
Original songwriting, vocal arrangements, and demos developed through a home-studio workflow.